About Us

Glass City USA was established in January 2018 and is located in Rochester, New York.

Our Mission

Glass City USA was created to offer the best prices on the hottest brands while using an easy to use, easy to navigate layout for our website. Our products are thoroughly inspected to make sure that they are of the best quality. We carry tons of products Made in the USA and any imported products must pass our rigorous inspection before being added to our inventory. We make sure that our prices are competitive, because we believe everyone should be able to own that piece they desire without paying the cost of inflated prices.

All of the pieces we carry are in stock and ready to ship! Our goal is to be America’s #1 Online Smoke Shop with the Best Pricing and the FASTEST Shipping. Customer Service is our Top Priority with 24/7 Live Chat, Call / Text, Lightening Fast Email response times and Hassle-Free Returns. No matter what, one of our highly-professional representatives will be able to handle any and all requests, questions and/or concerns.

Considering we are an independently owned and operated business, and with having years of being closely associated with the community, we take great pride in our service to you and understand what quality experience is expected of us.

On behalf of Glass City USA, we greatly appreciate your support!